Shipping is free on every order. We dispatch your order within 24–48 hours, and delivery takes 7–15 business days, wherever you are in the world.
Where we ship
We ship worldwide.
Shipping costs
Every order ships free of charge, with no minimum order value. For deliveries outside the European Union, your country's customs authority may charge import duties or taxes on arrival.
Processing and delivery times
- Dispatch: within 24–48 hours of your order.
- Delivery: 7–15 business days, depending on your location.
Business days are Monday to Friday, excluding public holidays.
Tracking
As soon as your parcel leaves us, we email you a tracking number so you can follow it all the way to your door. More on our Track your order page.
Problems with your delivery
If your parcel is delayed, lost or arrives damaged, write to info@pollyinterior.com with your order number. For damaged or incorrect items, please get in touch within 14 days and include photos, and we'll send a replacement or refund you at no cost.
Questions
Have a look at our FAQ or email info@pollyinterior.com. We usually reply within 1–2 business days.